Refund policy
We want you to love your fit! If something isn't quite right, here is how we handle returns:
1. Return Requirements
To be eligible for a return or exchange, items must be:
Unworn, unwashed, and in original condition.
All tags must still be attached.
Free of makeup, perfume, deodorant, or pet hair.
Shoes: Must be returned in their original box (the box must be placed inside a shipping bag/box to prevent damage).
2. The Return Window
Return requests must be made within 7 days of the delivery date.
Final Sale Items: All sale items, jewelry, and intimates (bodysuits/swimwear) are Final Sale for hygiene reasons and cannot be returned.
3. Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee we will receive your returned item.
4. Damaged Items
If you receive a damaged item, please email deluxebeautyforever@gmail.com within 48 hours of delivery with photos of the defect. We will replace the item or issue a store credit immediately.
Why the Policy Exists
To keep our prices competitive and ensure every customer receives a brand-new, high-quality garment, we strictly enforce our "tags-on" and "unworn" policy. We appreciate your support of Deluxe Beauty Forever LLC!